GoActiv Training & Performance
Privacy Policy
At GoActiv Training & Performance we respect your privacy and are committed to handling your personal information responsibly.
This privacy policy explains what information we collect, how and why we use it, who we share it with, and your rights regarding your personal data.
1. Who we are
GoActiv Training & Performance is a partnership providing coaced strength and fitness training, memberships and related services based at Lancaster House, Lancaster Street, Carlisle, CA1 1TF. You can contact us at Hello@GoActiv.co.uk.
2. Information we collect
We may collect information you provide when you contact us, make an enquiry, book a visit, complete a form, enrol in a membership, or communicate with us about training. This may include your personal and contact details, health details and training data, any correspondence and messages you send to us, and any payment details you choose to share.
3. How we use your information
We use your information to respond to enquiries, manage bookings and memberships, provide information about our services, support member communication, and operate our gym safely and professionally.
4. Third-party services
We do not sell or trade your personal information to third parties. We use third party services to help operate GoActiv including WodBoard, Meta Platforms and Framer to manage our gym memberships, bookings, social media marketing, and website. Data may be shared between these platforms only where necessary to operate our business or comply with legal requirements.
5. Your rights
You can contact us to ask what information we hold about you, request corrections, or ask us to delete your details where appropriate. Email Hello@GoActiv.co.uk with any privacy questions.
6. Updates to this policy
We may update this privacy policy from time to time to reflect changes in our services, systems or legal obligations. This policy was last updated October 2026.
1. Who we are
GoActiv Training & Performance is a partnership providing coaced strength and fitness training, memberships and related services based at Lancaster House, Lancaster Street, Carlisle, CA1 1TF. You can contact us at Hello@GoActiv.co.uk.
2. Information we collect
We may collect information you provide when you contact us, make an enquiry, book a visit, complete a form, enrol in a membership, or communicate with us about training. This may include your personal and contact details, health details and training data, any correspondence and messages you send to us, and any payment details you choose to share.
3. How we use your information
We use your information to respond to enquiries, manage bookings and memberships, provide information about our services, support member communication, and operate our gym safely and professionally.
4. Third-party services
We do not sell or trade your personal information to third parties. We use third party services to help operate GoActiv including WodBoard, Meta Platforms and Framer to manage our gym memberships, bookings, social media marketing, and website. Data may be shared between these platforms only where necessary to operate our business or comply with legal requirements.
5. Your rights
You can contact us to ask what information we hold about you, request corrections, or ask us to delete your details where appropriate. Email Hello@GoActiv.co.uk with any privacy questions.
6. Updates to this policy
We may update this privacy policy from time to time to reflect changes in our services, systems or legal obligations. This policy was last updated October 2026.
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